1️⃣ General Questions

🔹 What is bookkeeping, and why do start-ups need it?
📖 Bookkeeping tracks income, expenses, and cash flow. It helps start-ups stay compliant, secure funding, and make informed financial decisions.

🔹 What bookkeeping services do you offer?
✅ Transaction recording
✅ Payroll processing
✅ Bookkeeping Clean-up & Catch-up Services
✅ Financial reports & cash flow tracking
✅ Startup advisory services

✅ GST/HST remittance

🔹 Do I need a bookkeeper if I use QuickBooks or Xero?
📊 Accounting software automates some tasks, but a bookkeeper ensures accuracy, compliance, and strategic financial planning.

🔹 What’s the difference between bookkeeping and accounting?
📂 Bookkeeping tracks daily transactions, while accounting interprets that data for tax filing, financial planning, and compliance.

🔹 How often should bookkeeping be done?
🔄 For most start-ups, monthly bookkeeping is ideal, but businesses with high transactions may need weekly updates.

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2️⃣ Startup-Specific Questions

🔹 How can bookkeeping help my start-up grow?
🚀 Helps track expenses & manage cash flow
💰 Prepares you for funding & investors
📑 Ensures compliance & tax savings

🔹 When should I hire a bookkeeper?
🎯 From day one! Keeping clean records from the start prevents costly mistakes and keeps your finances investor-ready.

🔹 Can you help me set up my bookkeeping system?
🖥️ Yes! We set up QuickBooks, Xero, Wave, and other accounting tools to fit your startup’s needs.

🔹 Do you help with business registration and incorporation?
🏢 We don’t provide legal registration, but we connect you with trusted partners and help set up your financial records.

🔹 Do you offer financial coaching for startups?
📊 Yes! We provide advisory sessions on cash flow management, budgeting, and financial planning.

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3️⃣ Pricing & Packages

🔹 How much do your services cost?
💼 Bronze (Basic) – Up to 25 transactions 📉 $350/month
📊 Silver (Growing) – Payroll + up to 100 transactions 📊 $500/month
🏆 Gold (Comprehensive) – Full service, audits & compliance ✅ $950/month

🔹 Are there any hidden fees?
🚫 No hidden fees! All pricing is transparent, and we offer customized plans based on your startup’s needs.

🔹 Can I get a one-time bookkeeping service?
📆 Yes! We offer catch-up bookkeeping and cleanup services if your records need updating.

🔹 Do you offer discounts for new startups?
🌱 Yes! We provide special startup pricing and referral discounts—contact us for details!

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4️⃣ Compliance & Taxes

🔹 Do you handle tax filings for startups?
📑 No, we currently do not offer tax preparation or filing services.

🔹 Do you manage GST/HST remittances?
✅ Yes! We ensure accurate and timely GST/HST remittances to keep your business compliant with CRA requirements.

🔹 Do you provide support for CRA audits?
⚠️ No, we do not provide audit support. However, we can ensure that your bookkeeping records are organized and up to date.

🔹 Can you help with tax deductions or corporate tax compliance?
❌ No, we do not offer tax deduction or corporate tax compliance services.

🔹 Do you file personal taxes for startup founders?
📝 Not at this time, but we can refer you to a tax professional if needed.

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5️⃣ Working With Us

🔹 How do I get started?
👋 Book a free consultation, and we’ll discuss the best bookkeeping plan for your startup.

🔹 Can I switch from another bookkeeper?
🔄 Yes! We’ll ensure a smooth transition and migrate your financial records seamlessly.

🔹 Do you offer virtual bookkeeping?
🌍 Yes! We work 100% online, serving startups across Canada using secure cloud-based tools.

🔹 How do I send my documents to you?
📂 Securely upload documents through our client portal—no paperwork required!

🔹 Do you provide financial reports?
📊 Yes! We generate monthly and quarterly financial reports to help you track your business performance.

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6️⃣ Security & Privacy

🔹 How do you protect my financial data?
🔐 We use encrypted cloud storage, secure logins, and comply with PIPEDA privacy laws in Canada.

🔹 Who has access to my records?
📁 Only our trusted bookkeeping professionals—your data remains confidential and secure.

🔹 What happens if I need to cancel my service?
❌ You can cancel anytime with 30 days’ notice, and we’ll ensure a smooth transition.

🔹 How do I contact support?
📞 Email us at bookkeeing@clearbookledgers.ca or call (236) 312-7352.